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About Us




Jeff Monson, Founder and President of JLM Merchandise

Company Information

History

JLM Security Products (a division of JLM Enterprises, LLC) was founded by Jeff Monson in 2002. Jeff isn't just some guy with a business degree - he's a retired United States military veteran with personal and unit awards from campaigns including Operation Desert Storm, Operation Iraqi Freedom, and Operation Enduring Freedom, and has REAL LIFE security and surveillance experience. JLM started in San Diego, CA and relocated to the Gulf Coast in 2006.



We Help People Solve Problems Through Cutting-Edge Technology

Our Mission

As a worldwide provider of premier and innovative surveillance, security, and safety products in the consumer and professional-grade electronics industry, we are passionate about helping people solve their problems - particularly when the safety and security of children and elderly persons is involved - in the most professional, friendly, expeditious, and cost-effective manner possible.



Our Customers

We have been exceeding the expectations of our customers for over 10 years. In addition to the countless military, government and law enforcement agencies that we supply across the nation and abroad, we also cater to private companies, investigative professionals and individuals alike. Some of our more notable customers include Viacom, Paramount Pictures, MTV, NBC News, and CBS News.



World-Class Customer Service

What ever happened to customer service? What ever happened to personalized service? We are bringing it back in a big way! Not only do we pride ourselves in our world class customer service, we make it our mission to deliver the best possible shopping experience to you and all of our customers. That means that from the moment you enter our store to the moment your order is delivered to your door and beyond - we are dedicated to your satisfaction. Don't take our word for it - see what our customers have to say!

Need Help?

Our experts are standing by. When you call us, you will actually talk to a person! When you email us, you will actually get a response - also from a person! We are available by email and text messaging 24/7 and by phone and IM during normal business hours. Feel free to email or Skype Us or give us a call at (888) 483-3377. We'll ALWAYS get back to you - and you won't wait 24 or 48 hours for a response. We usually respond within minutes, or, if during off-business hours, by the next morning.



Contact Information

  • Phone: 888-483-3377 (business hours)
  • Skype: JLM-Merchandise (business hours)
  • E-Mail: support@jlmmerchandise.com (24/7)
  • Text Messaging: 228-563-4144 (24/7 - you may not get a response in the middle of the night, but you will get a response!)


Business Hours (Central Time)

  • Monday-Friday 9AM-6PM


Business Information

  • Mailing Address:

    JLM Security Products
    45 Hardy Court Plaza
    Suite 124
    Gulfport, MS 39507



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